Make your order online from the products which are available in stock & confirm it. You can select your desired gemstone with finest cut & its color and put them to cart.
After Checkout the final step will be to selecting the payment method. You can choose payment option as per your convenience provided on our site like Debit Card / Credit Card / Net Banking / Wallet Payments, Etc.
After receipt of booking deposit we will take approximately 2-3 working days to give you the final invoice after the quality check.
Once we receive confirmation of balance transfer we will ship the package and provide you tracking details within 24 hours.
A.B.GEMS is in the business of gemstones since 2000. Hence we tend to provide the quality gemstones at best price.
All the gemstones displayed and sold by A.B.GEMS are 100% natural. We are transparent in our selling policies. What is told is to be sold i.e. if the gemstone is synthetic, will be sold as synthetic and not as precious.
The inclusions of gemstones are the identity of gemstones being the natural. High range gemstones have the inclusions which might not be visible through the naked eye. The inclusions are like the feathers, the black spots, the bubbles, etc.
Yes, the mines affect the value of gemstone. There are limited countries with limited mines which extract the high quality rough. Due to its rarity, the mines affect the price of the gemstones.
In ancient times, the rough stones where extracted manually from the mines, while in the modern days, the roughs are extracted through the blast. Due to heavy portion of heat in the blast, the rough sometimes catches the heat. Hence, they are termed as Heated Gemstones.
While, treated gemstones undergo the treatment for better color, clarity, etc. And hence are termed as Treated Gemstones.
Gram to carat & vice versa
1 gram = 5 carats
E.g. 5 gram = 5 * 5
= 25 carats
Ratti to carat & vice versa
1 ratti = 0.90 carats
E.g. 5 ratti = 5 * 0.90
= 4.50 carats
Yes, you can return the gemstone within 15 days from the date of delivery , provided the gemstone should be kept loose and should not be studded in any kind of jewelry. Gemstone should be handled with care.
Yes, you can resell the selected gemstones. Kindly refer to our buyback/exchange policy.
No, we do not make any ring or any kind of Jewellery. We just deal in loose gemstones.
If you are wearing a gemstone for astrological purpose, then you have to wear what your Astrologer prescribes. If your astrologer prescribes you to wear a yellow sapphire, then you cannot substitute it with citrine. All the gemstones have different properties with respect to astrological and scientific aspects.
Yes, We send the certificate with gemstones. In case, you want the different laboratory certificate, you can get it certified as per your requirement, at your cost.
A.B.GEMS sells product of their own along with third party product ,with their consent.
Yes, you can return product only if it is under 15 days from the date of delivery.
After 15 days it will go in Buyback / exchange policy.
We Ship throughout India via DTDC Courier, package reaches you within 3 working days / 72 hours. Shipping throughout India is free.
We ship internationally to all major countries via Fedex, DHL, UPS, Aramex. Package reaches you within 3-5 working days. Shipping will be charged on actuals.
Shipping in INDIA is done via DTDC courier and is charged @ Rs. 120/500 gms & Rs. 150/kg.
After package is shipped, tracking details will be provided within 24 hours via email.
Yes we ship Internationally to all Countries.
International shipping to all countries is charged on actuals depending on weight of the package.
Package is shipped internationally via couriers like Fedex, DHL, UPS & Aramex which will provide you complete tracking details within 24 hours of dispatch. We evaluate and select the courier so that you get the best shipping rates for your country.
On receiving the package first thing you do is to take total count of the products as mentioned in the invoice which is there in your my account section. If you find any product which you have not received then please mention the SKU of the product along with its color and email us on firstname.lastname@example.org within 24 hours of receipt of the package.
For missing products there are 2 possibilities :
Usually 99% of times the packages are delivered successfully without any hassles.
We use branded cargo companies like Fedex, DTDC, DHL , UPS , etc., but still if there is any loss of package during transit, that is after we have shipped from A. B. Gems, then things are beyond our control and we would try our best to get your package traced but would not be liable to bear any financial loss caused due to loss of package.
No the package is not insured for National & International Shipments, for any further queries email us on email@example.com.
Yes you can send your courier / shipment partner, we will handover the package to the concerned person after having a total count of the products in presence of the pickup person.
Please Note : After the handover of the parcel, A. B. Gems will not be liable if any product is lost or the package is lost, A. B. Gems will not bear any financial loss caused due to this.
Payments are accepted nationally in INDIA by following means :
Internationally we do not accept payments into our Account.
Please Note : If you want to transfer to us via any other mode then please first contact us on firstname.lastname@example.org
No we do not accept Pay Pal or Credit Card for International Payments.
Yes we provide VAT / CST / GST Invoice.
Following are the details required to be provide for Invoice :
Our policy is clear that whatever is the invoice value in INR that should reflect in our account. If there are any bank charges involved / deduction due to conversion then it will have to be born by you.
RETURN/ EXCHANGE/ BUYBACK
The Gemstone Will Be Accepted As Return In The Following Conditions :
The Gemstone Will Be Accepted For Sale Return (Exchange/Buyback) Under The Following Conditions:
|GEMSTONE CATEGORY||INVOICE VALUE (IN RS)||BUYBACK (IN %)||EXCHANGE (IN %)|
|YELLOW / BLUE SAPPHRE||UPTO 5000/-||NA||NA|
|GREATER THAN 5000/-||70%||75%|
|THAILAND YELLOW / BLUE SAPPHIRE||UPTO 5000/-||NA||NA|
|GREATER THAN 5000/-||NA||NA|
|GREATER THAN 5000/-||60%||65%|
|RUBY & HESSONITE||UPTO 5000/-||NA||NA|
|GREATER THAN 5000/-||50%||60%|
|CORAL , CAT EYE , PEARL ,CULTURE PEARL||UPTO 5000/-||NA||NA|
|& FRESH WATER PEARL||GREATER THAN 5000/-||NA||NA|
How To Return Or Exchange An Item
Please send us an email at email@example.com before initiating the return. We recommend you to send via a reliable courier or Speed post with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages. Pack the product in a slim pack with bubble packing so that they are safe during transit.
A.B. Gems is a well established brand name today in industry of Precious & Semi Precious Gems Stones. Working with A.B. will entitle you with following benefits :
15 Days Replacement Guarantee:
Cash On Delivery:
26/30, POPULAR ARCADE,
SHOP NO. 1-N,
MUMBAI - 400003.
Landline No.: 022-23455682
Mobile No. :
Email : firstname.lastname@example.org
Website : www.abgems.net